As an Executive Assistant, your role is often to be the calm, organised, and reliable presence that keeps everything running smoothly. But what happens when your boss doesn’t set the same example? Whether it’s lateness, mood swings, or saying things that make you cringe, staying professional can feel like a real challenge.
Fortunately, you’re not powerless. There are ways to protect your reputation, keep your cool, and make sure you’re seen as the professional you are.
Focus on what you can control
You can’t change your boss’s behaviour, but you can control your own. This means turning up prepared, keeping your standards high, and sticking to your values. Even if your manager is disorganised, you can still maintain order in your own work. Consistency is key - it shows others you can be trusted, regardless of what’s going on above you.
Keep your boundaries clear
It’s easy to get drawn into your boss’s way of doing things, especially if you’re working closely day in, day out. But if they’re being unprofessional, resist the temptation to copy their behaviour. For example, if they overshare, you don’t have to join in. If they miss deadlines, you can still meet yours. Boundaries help you avoid being pulled down to the same level.
Protect your own reputation
In PA and Executive Assistant jobs in London, word travels fast. If your boss is seen as difficult, others might assume you’re the same unless you make your professionalism clear. Simple things like responding promptly to emails, treating colleagues respectfully, and staying calm under pressure all build your reputation away from your executive’s influence. You want people to think: “They’re brilliant at their job - even with a tricky boss.”
Be diplomatic
Sometimes you may need to smooth things over after your boss has upset someone or missed an important step. This doesn’t mean covering for everything, but being tactful can help. A quick apology, a polite explanation, or a promise to follow up can go a long way. Think of yourself as a bridge-builder and it makes life easier for everyone.
Find support where you can
Working for a boss who isn’t professional can be draining. It’s important to have support, whether that’s a colleague you trust, a mentor, or even a professional network. Talking through challenges can stop them from getting on top of you. Plus, you might pick up strategies from others who’ve been in the same situation.
Remember your long-term goals
It’s worth reminding yourself why you’re doing the job in the first place. Every experience – and that includes the difficult ones - teaches you something valuable. Managing a challenging boss can help you develop patience, resilience, and diplomacy. These are all skills that will serve you well in future PA and Executive Assistant jobs in London.
Ready to move on?
Sometimes, despite your best efforts, you may realise the situation isn’t right for you. That’s okay. Knowing when to move on is part of looking after yourself and your career. If you’re looking for PA and EA jobs in London, then we’re the PA recruitment agency you need.