Office & Business Support Recruitment Agency

Award-Winning Recruitment Agency for Admin & Office Support Staff in London and the UK

At Love Success, we are a trusted recruitment agency specialising in the sourcing and placement of exceptional Admin and Office Support professionals across a wide range of industries.

Whether you are hiring Personal Assistants, Executive Assistants, Customer Service Staff, Receptionists, HR Staff, Marketing Staff or Finance Support Staff, we deliver a consultative, efficient, and high-quality recruitment service across both temporary and permanent roles.

 

EA & PA

 

Office & Business Support

 

Customer Service

 

Marketing

 

Accounting & Finance

 

HR

 

Retail

 

Front Of House


I'm Hiring

How does the Recruitment Process work with Love Success?

Finding the right people shouldn't be complicated. From your initial brief to a successful placement, our consultants manage every stage of the recruitment process while keeping you informed throughout.

1

Tell Us What You Need

Share your vacancy, business goals, salary or pay rate, working pattern, timescales and the skills or qualities you're looking for. 

2

Agree the Recruitment Strategy

We'll recommend the best approach - temporary, permanent, fixed-term, temp-to-perm or multi-hire and explain the current recruitment market. 

3

Search, Assess & Test

Using our network, candidate database, advertising and proactive search, we source, interview and assess candidates. Where required, we also provide skills testing to ensure they're the right fit. 

4

Review Your Shortlist

Receive a carefully selected shortlist with consultant insights, helping you focus on the candidates who best fit your business.

5

Interview, Screening & Offer

We'll arrange interviews, gather feedback, manage salary or pay negotiations, coordinate background and reference checks, and support you through to offer acceptance. 

6

Onboarding, Payroll & Ongoing Support

We manage notice periods and start dates, and can provide optional payroll services for temporary workers, alongside ongoing support to ensure a smooth and successful hire. 

Why Do Businesses Choose Love Success to Help Them Hire Staff?

Choosing the right recruitment partner is about more than receiving CVs. It's about working with a team that understands your business, represents your employer brand professionally and introduces people who are the right fit.

At Love Success, we combine the personal service of a founder-led agency with the expertise and delivery capability trusted by businesses across London and the UK.

  • Over 25,000 successful placements
  • More than 7,000 businesses supported
  • 60% of clients have partnered with us for over 10 years
  • Recruitment Client Service Excellence Award 2026
  • 4.8 Google Rating & 4.6 Glassdoor rating
  • Best Nationwide PA & Business Support Recruitment Agency 2026
 

Which Industries Do We Recruit Staff For?

We recruit for ambitious SMEs, founder-led businesses, established professional services firms and global organisations. Because Office & Business Support skills transfer across sectors, our consultants focus on the environment, pace, stakeholder expectations and culture of each client as well as direct industry experience.

  • Professional Services
  • Financial Services & Banking
  • Legal & Legal Technology
  • Technology, SaaS & Fintech
  • Healthcare & Digital Health
  • Property & Real Estate
  • Retail, Fashion & Ecommerce
  • Education
  • Charities & Not-for-Profit Organisations
  • Hospitality & Events
  • Public Sector & Nationwide Service Programmes

What Types of Staff Can You Hire Through Love Success?

We specialise in the people who keep organisations organised, connected and moving forward. From the Receptionist who creates the first impression of your business to the Executive Assistant who enables a leadership team to perform at its best, great business support professionals have a significant impact.

Executive Assistants & Personal Assistants

Executive Assistants and Personal Assistants who provide trusted, proactive support to executives, leadership teams, boards and private individuals, ensuring businesses run smoothly at the highest level.

Office & Business Support

Office Managers, Team Assistants, Administrators, Coordinators and Operations professionals who keep businesses organised, efficient and running smoothly through exceptional day-to-day support.

Front of House & Reception

Receptionists, Front of House Managers and Workplace professionals who create exceptional first impressions while delivering a welcoming, professional experience for employees, clients and visitors.

Customer Service

Customer Service and Contact Centre professionals who build lasting customer relationships, resolve challenges with confidence and deliver exceptional service that enhances customer satisfaction, protects your reputation and strengthens your brand.

Human Resources

HR Assistants, Advisors, Managers, People Partners and Talent professionals who support employees throughout the employee lifecycle, helping organisations attract, develop and retain exceptional talent.

Marketing

Marketing Executives, Digital Specialists and Communications professionals who provide creative and strategic marketing support, helping businesses increase visibility, engage their audiences and achieve sustainable growth.

Accounting & Finance

Finance Assistants, Accounts professionals, Credit Controllers, Bookkeepers and qualified Finance specialists who provide accurate financial support, maintain compliance and help businesses make informed commercial decisions.

Private PA, Executive Support & Chief of Staff

Specialist support for founders, executives, high-net-worth individuals and private households through Love Success Group and Purely PA, delivering trusted, discreet and highly personalised recruitment solutions.

How Do We Assess Candidates Before Introducing Them?

Every candidate goes through a structured assessment process before we make an introduction. We look beyond a CV to understand their experience, communication style, motivation and suitability for your business.

  • Consultant interview by video, telephone or face-to-face
  • Review of relevant experience and career achievements
  • Assessment of communication style, motivation and working preferences
  • Right-to-work verification
  • Reference checks
  • Additional DBS, financial or qualification checks where required

Software Skills Testing & Training for Candidates

At Love Success we partner with leading online assessment provider Skillsarena to offer a comprehensive range of industry-recognised skills, aptitudeand psychometric tests.

Used by employers across the UK, these assessments help verify technical ability, benchmark performance and provide objective insight into a candidate's suitability for a role, giving both clients and candidates confidence throughout the recruitment process.   

How Does Love Success Find Candidates Other Employers May Miss?

The strongest shortlist rarely comes from one source. We combine advertising with proactive search, referrals, trusted relationships, social networks and a candidate database developed over more than 15 years.

  • Established relationships with Office & Business Support professionals across London and the UK
  • Proactive LinkedIn and market search
  • Candidate and client referrals
  • Direct approaches to passive professionals
  • Targeted job advertising
  • Specialist consultant networks built over many years
  • Ongoing conversations with candidates about career goals, working preferences and availability

Why Use a Specialist Recruitment Agency to Hire Staff?

Advertising a vacancy can generate applications, but it does not always reach the right people. A specialist recruitment agency brings market knowledge, an established network and the time to search proactively, particularly valuable when your internal team is already stretched.

Reach candidates who are not actively applying

Many experienced professionals are not searching job boards every day. LinkedIn Talent Solutions has previously estimated that around 70% of the global workforce is passive talent, while a high proportion of both active and passive professionals are open to hearing about the right opportunity. Our consultants can approach these candidates confidentially and discuss what would genuinely motivate them to move. Source

Save management time

Recruitment requires advertising, searching, screening, interviewing, feedback, negotiation and candidate care. We manage the time-consuming stages and present a focused shortlist, allowing hiring managers to spend their time with candidates who have already been assessed.

Understand the market before you hire

Our consultants speak to employers and candidates every day. We can advise on salary expectations, notice periods, hybrid working, benefits, candidate availability and where a brief may need to change to compete effectively.

Reduce hiring risk

We assess experience, motivation, communication style and cultural fit before making an introduction. References, right-to-work checks and additional screening can also be completed where required.

Protect your employer brand

Every conversation with a candidate shapes their view of your business. We represent your opportunity accurately, keep candidates informed and manage feedback professionally, helping you create a positive experience whether or not someone is ultimately appointed.

60%+ Client Retention

Why Have More Than 60% of Our Clients Stayed With Us for Over 10 Years?

Long-term client relationships are not built by filling one vacancy. They are built by understanding a business well enough to give useful advice, deliver consistently and be honest when a brief needs to change.

Many clients work with the same Love Success consultants for years. That continuity means we understand their culture, leadership style, hiring history and the reasons previous appointments have succeeded. We can move faster without losing the personal attention that good recruitment requires.

We do not measure a relationship by the number of CVs sent. We measure it by the quality of the people appointed, the experience of the hiring team and candidate, and whether our client would trust us with their next vacancy.

Frequently Asked Questions About Hiring Staff

What recruitment services does Love Success offer?

We recruit temporary, permanent, fixed-term and temp-to-perm staff. We also support volume and multi-hire campaigns, confidential searches and project recruitment across Office & Business Support.

What types of staff can I hire through Love Success?

We recruit Executive Assistants, Personal Assistants, Office Managers, Receptionists, Administrators, HR professionals, Marketing specialists, Customer Service teams, Finance staff, Operations professionals and wider Office & Business Support roles.

Do you recruit staff only in London?

No. Love Success has a strong London network and recruits for businesses throughout the UK, including office-based, hybrid and multi-location assignments.

How quickly can Love Success help me hire staff?

Timescales depend on the role and recruitment type. Many temporary vacancies can be filled the same day or within 24–48 hours, subject to availability. Permanent recruitment typically takes longer because of search, interviews and candidate notice periods.

Should I hire temporary or permanent staff?

Temporary recruitment is usually best for immediate cover, projects, seasonal demand or changing workloads. Permanent recruitment is better suited to long-term roles where continuity, knowledge and career development are important. We can advise on the most suitable option.

How much does it cost to use a recruitment agency?

Costs depend on the type of recruitment, seniority of the role and level of service required. Temporary charges usually include the worker's pay, employer costs and the agency margin. Permanent fees are generally based on the successful candidate's salary. We provide clear terms and pricing before work begins.

How does Love Success find candidates?

We combine our established candidate network and database with referrals, job advertising, LinkedIn, proactive search and direct approaches to professionals who may not be actively applying for roles.

How do you assess candidates?

Candidates are interviewed by an experienced consultant and assessed against the skills, experience, motivation and working style required for the role. We also complete right-to-work and reference checks, with additional screening or skills testing available where needed.

Do you provide candidate skills testing?

Yes. Through our preferred testing partner, Skills Arena, candidates can complete Microsoft Office, typing, verbal, numerical, classification and psychometric assessments. This helps employers benchmark practical skills and recruit with greater confidence.

Can you help with salary benchmarking?

Yes. Our consultants provide current market insight on salaries, pay rates, benefits, working patterns, candidate expectations and notice periods to help you position a role competitively.

Can you manage confidential recruitment?

Yes. We regularly support confidential searches where the employer, vacancy or candidate identity needs to be protected. We agree the communication and disclosure process with you before approaching the market.

Can Love Success recruit several people at once?

Yes. We manage multi-hire and volume campaigns across single and multiple locations. Our previous projects include supplying 90 temporary workers across 13 UK locations and building specialist teams for fast-growing businesses.

What happens if a permanent candidate leaves shortly after joining?

Permanent placements are covered by an agreed replacement guarantee, subject to our terms and conditions. Your consultant will explain the relevant guarantee before the recruitment assignment begins.

Who employs and pays temporary staff?

Love Success employs the temporary worker during the assignment. We manage payroll, holiday pay, National Insurance, pension contributions and statutory employment responsibilities.

Can a temporary employee become permanent?

Yes. Many businesses use temporary or temp-to-perm recruitment to assess performance and cultural fit before making a permanent offer. We can manage the transition where both parties wish to proceed.

Why choose Love Success to hire staff?

Love Success is a female-led, founder-driven specialist recruitment business with more than 15 years of experience. We combine a personal, relationship-led service with an extensive Office & Business Support network, more than 25,000 successful placements and long-standing partnerships with businesses across London and the UK.

 

Ready to Hire Staff?

Whether you are recruiting your first employee, replacing a valued member of your team or building an entire department, our consultants are ready to help.

Hire Staff