A great Executive Assistant does far more than admin. You can also play an important role in helping an executive build a team that works well together. By understanding people, communication styles and the needs of the business, you can become a valuable support with the part of your executive’s role which is to build a strong team.
Understand the team around you
One of the most useful things you can do is get to know the people your executive works with.
Pay attention to how different team members communicate, what they are responsible for and where their strengths lie. You may notice that one person thrives in a fast-paced environment, while another produces their best work when given time to think.
This knowledge can help you support your executive with everything from meeting arrangements to delegation and communication.
If you're applying for Executive Assistant jobs in London, demonstrating that you understand the people side of the role can help you stand out from candidates who focus solely on administration.
Improve communication
Strong teams depend on clear communication, and you can often help create it.
You might make sure the right people are included in meetings, ensure actions are followed up or help your executive communicate important information clearly. You can also help reduce misunderstandings by spotting when information has not reached everyone who needs it.
Your position can give you a useful overview of what is happening across the business. Used appropriately, that perspective can help your executive keep everyone informed and connected.
Recognise different strengths
Building a strong team isn't necessarily about finding people who work in exactly the same way. Different personalities and skills can complement each other.
As an EA, you may spot strengths that aren't immediately obvious. Perhaps someone is particularly good at bringing people together, solving problems or explaining complicated ideas.
You can share useful observations with your executive when appropriate, particularly when they are considering responsibilities, projects or team development.
Help create a positive culture
Culture is influenced by everyday behaviour, not just formal policies.
You can contribute by being approachable, reliable and respectful, and by helping create an environment where people feel listened to. Small things can make a difference, such as making sure new team members feel welcome or ensuring meetings are organised so everyone has an opportunity to contribute.
You can also set a positive example through the way you communicate and handle pressure.
Be a trusted sounding board
Your executive may rely on you for more than practical support. Because you often work closely with them and interact with people across the organisation, you can offer a valuable perspective.
If you notice a recurring communication problem or tension within the team, you may be able to raise it constructively. The key is to remain professional and objective rather than taking sides.
This combination of discretion, emotional intelligence and business awareness is particularly valuable in senior EA roles.
Keep developing your people skills
If you want to progress in Executive Assistant jobs in London, don't overlook skills such as emotional intelligence, active listening, diplomacy and conflict management.
These skills can be just as important as diary management or event planning when you're supporting senior leaders.
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