Good questions to ask on your first day in a new job

Posted on Friday, July 5, 2024 by Guest BloggerNo comments

Embarking on a new job is an exciting yet nerve-wracking experience, especially when often the pressure is on from the day 1, like in many office support jobs in London. To help you settle in and navigate your first day with confidence, here are some key questions to ask that will help you hit the ground running.

1.    What are the immediate priorities for my role?

Understanding what needs immediate attention can help you prioritise your tasks effectively. This question demonstrates your eagerness to contribute right away and ensures that you're aligned with the team’s goals.

2.    Who will I be working closely with?

Knowing your key colleagues and their roles can help you understand the team dynamics better. It also gives you a chance to start building relationships with those you'll be collaborating with most frequently.

3.    What resources or tools are available to me?

Every office has its own set of tools and resources, and you don’t need to be working blindly unaware of things to help. Whether it’s specific software, access to databases, or office supplies, being aware of what’s at your disposal can streamline your workflow.

4.    How is success measured in this role?

Understanding how your performance will be evaluated is crucial. This question shows that you are proactive about meeting expectations and are committed to achieving your goals.

5.    What are the biggest challenges faced by the department at the moment?

Every role comes with its own set of challenges. Being aware of potential hurdles can help you prepare better and show that you are ready to tackle difficulties head-on.

6.    Are there any upcoming projects I should be aware of?

Getting informed about upcoming projects allows you to get involved early and understand the bigger picture. This also shows your interest in the broader scope of the company’s work.

7.    How do people prefer to communicate, and are there any unwritten rules it would be helpful to know?


Whether it's email, instant messaging, or face-to-face meetings, knowing the preferred communication channels can prevent misunderstandings and ensure you’re in sync with your team.

8.    Is there someone I can shadow on X task?

If there are aspects of your role that you’re not entirely familiar with, shadowing a colleague can be invaluable. It also shows your willingness to learn and adapt.

9.    What is the procedure for feedback and reviews?

Knowing how and when you will receive feedback can help you know what to expect and indicates that you value constructive criticism.

10.                  Who should I go to with any other questions?

Identifying the right people to approach for different queries can save you time and prevent potential frustration. It’s always good to know who your go-to resources are within the team.

Office support jobs are engaging and a great way to get stuck in. Ask the questions above and you’ll find you can add value quickly.

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