Let’s face it - some executives are a real handful. They might be brilliant at what they do, but their expectations, pace, and communication style can be intense. If you're in a PA job that feels more like firefighting than support, you’re not alone. It’s good to know you can work with a demanding exec and still enjoy your job (and your evenings).
As a PA recruitment agency, we often hear stories from PAs who feel like they’re juggling a dozen spinning plates. The key is learning how to manage the person as well as their diary.
· Understanding Their Style
Start by figuring out what makes them tick. Are they detail-obsessed or big-picture thinkers? Do they prefer email, WhatsApp, or an impromptu desk-side chat? Understanding how your executive works - and how they like to be communicated with - makes a huge difference.
Don’t be afraid to ask direct questions early on. Clarify expectations and find out what “urgent” really means to them. This saves you time and stress later.
· Set Boundaries (Without Being Rude)
Yes, you’re there to make their life easier, but not at the cost of your own wellbeing. If your exec sends late-night requests, gently establish working boundaries. That might mean switching off notifications outside of hours or flagging non-urgent requests to tackle the next day.
In many PA jobs in London, learning to push back politely is a survival skill. Use phrases like, “I want to give this the attention it deserves—can we revisit it first thing tomorrow?” to stay assertive without sounding difficult.
· Get Organised, Really Organised
Demanding execs often change plans on a whim, so you’ll need a solid system. Whether that’s colour-coded calendars, a bullet journal, or a slick project management app, find a way to track everything. And always have a Plan B (and C) ready.
Staying one step ahead is what sets great PAs apart. If you can anticipate their needs before they do, you’ll quickly become indispensable.
· Don’t Take It Personally
Some execs are snappy under pressure. That doesn’t mean you’re doing a bad job. Keep your cool, stay professional, and remember that their mood isn’t your fault. Having a support network, whether it’s a fellow PA, friend, or mentor, helps you offload and recharge.
Working in PA jobs in London can be demanding, but it’s also incredibly rewarding when you find your rhythm.
Your Next Step as a PA
Looking for a role where your skills are truly appreciated? At Love Success, we match brilliant PAs with executives who need them, without the drama. Get in touch to find out more about PA jobs in London through our trusted PA recruitment agency. It’s possible to work for a demanding boss and love the role, it just takes a strategic approach.