What It’s Like to Be a Receptionist in One of London’s Iconic Buildings

Posted on Friday, January 24, 2025 by Leona SNo comments

When you think of office support jobs in London, working as a receptionist might seem straightforward or even mundane. But imagine greeting clients and managing the front desk in businesses in some of the city’s most iconic buildings. From the glittering heights of The Shard to the sleek corridors of One Canada Square, receptionists in these landmark locations experience London’s dynamic business world up close.

We thought it’d be fun to share a glimpse into their unique and fascinating roles.

First impressions count

As a receptionist, you are the first point of contact, and in London’s most prestigious buildings, that first impression matters even more.

Isabella, who works in The Shard, describes the buzz of the role: “There’s an energy in the building that you can’t find anywhere else. Every morning, I greet a diverse mix of people, all with high expectations. You need to be sharp, friendly, and ready for anything, including lost wandering tourists!”

Working in these settings often means representing not just a company, but the reputation of the building itself. Clients expect professionalism, and receptionists rise to the challenge every day.

Every day is different

In fast-paced environments like One Canada Square in Canary Wharf, no two days are alike. Marcus, who has been a receptionist in a company there for two years, shares, “One moment I’m coordinating meeting rooms, the next I’m helping a lost visitor find their way. The variety keeps it interesting.”

For receptionists in office support jobs in London, adaptability is key. You’re juggling phone calls, managing visitor logs, and handling deliveries, all while maintaining a calm and composed manner. There’s never a dull moment when your front desk occupies a prime London spot!

Iconic locations mean high expectations

The prestige of working in a well-known building comes with added pressure. In buildings like The Gherkin, known for its unique design and business prestige, the expectations are high. Amina, a receptionist there, explains, “You’re always on show, and clients often comment on the impressive setting. It makes me proud to be part of something that feels bigger than just a job.”

The perks of where you work

While the job is demanding, it has its perks. For Jamie, who works in the Walkie-Talkie building (20 Fenchurch Street), the views alone are a daily highlight. “I get to see the city from above every day, and it never gets old. Plus, being part of such a famous building means there’s always something happening—events, exhibitions, or just the thrill of being in the heart of London.”

Pride in being the face of a landmark

Working as a receptionist in a prestigious location brings a sense of pride. You’re not just part of a team—you’re part of a building’s legacy. Your role is essential in keeping everything running smoothly.

For a full range of office support jobs, we often have positions in some of London’s most iconic buildings. Register as a candidate with us.

 

 

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