How to improve your nonverbal communication skills as a PA

Posted on Wednesday, November 15, 2023 by Nina RNo comments

In PA jobs in London, communication is the linchpin of success. But research shows that only 7% of communication is verbal. Nonverbal communication, such as your body language, is far more important.

As such, mastering the art of non-verbal communication is an invaluable skill. As a PA, your body language, facial expressions, tone and gestures speak volumes. So, let's explore some tips to enhance your non-verbal communication prowess and shine in your role with the help of our top PA recruitment agency.

The power of body language

They say actions speak louder than words, and it's true in communication. Your body language is a significant part of your nonverbal communication toolkit. Maintain an open posture, stand tall, and make eye contact to convey confidence and approachability. Try to think what your body language is saying, even when no words are coming out of your mouth!

Gestures can be powerful aids in conveying your message. Hand movements and gestures can enhance your speech and make it more engaging. However, be mindful not to overwhelm your conversation with excessive gestures. Strike a balance to keep your audience captivated.

Your face speaks a thousand words

Body language also includes facial expressions. Your expressions can either illuminate or cloud your communication. Smile genuinely, as it can instantly create a positive atmosphere. Express empathy, enthusiasm, and attentiveness through your facial expressions, and you'll connect on a deeper level with clients and colleagues.

Similarly, eye contact is part of your communication. Maintaining consistent eye contact to show you're engaged and listening attentively is vital for PAs. Break eye contact to ensure you don’t seem intimidating, but do use it liberally!

The art of active listening

Active listening is vital for many in the workplace, and particularly important for PAs. We’ve shared before about active listening in interviews, but many of these same skills can be employed in everyday interactions.  Being an active listener sends a clear message that you value the speaker's message and demonstrates that you’ve understood what’s being said.

Practice and adapt

Different situations call for different nonverbal cues. Those in PA jobs in London interact with a diverse range of individuals and the skill is knowing how to adapt your nonverbal communication style to suit your audience. For example, be more formal when meeting with clients and more relaxed when collaborating with colleagues.

Improving your nonverbal communication skills is an ongoing process – you can get better with them. Practice in front of a mirror, record yourself, or seek feedback from a trusted colleague. Constructive criticism can help you understand what you’re saying beyond the actual words you speak.

Excelling in PA roles

To excel in PA jobs in London, you need an arsenal of different skills. However, as a PA recruitment agency, we’re yet to see a job description for a PA that doesn’t require advanced communication skills. Nonverbal communication skills are a vital part of that. As such, developing your nonverbal communication skills can set you apart and open doors to new opportunities.

Want to look for new PA jobs in London? We’re the PA recruitment agency you’re looking for. Give us a call on 020 7870 7177.

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