There’s nothing quite like getting real-world advice. In this article, we have gathered the top tips and advice from seven successful PAs in London who have excelled in providing exceptional support to executives.
Keep calm and focus
Sophie told us, "In high-pressure environments, it's essential to stay calm and composed. By maintaining a focused mindset, I can effectively prioritise tasks and anticipate potential challenges. Taking a few deep breaths and adopting a proactive approach helps me tackle even the most demanding situations with confidence."
Nail your communication
John says, "Clear and open communication is vital when supporting executives in high-pressure environments. Regularly checking in with them, providing concise updates, and seeking clarification when needed ensures that expectations are aligned. Being an effective communicator enables me to anticipate their needs and provide the necessary support, minimising stress levels for both of us."
Take time to take time
Vikashne explains, "Time management is crucial in fast-paced environments. I utilise various techniques, such as prioritising tasks, setting realistic deadlines, and using digital tools for organisation and scheduling. By staying organised and ensuring deadlines are met, I can alleviate pressure and help executives stay focused on their key responsibilities."
Oliver adds, "In high-pressure situations, it's important to be proactive and think ahead. I anticipate potential issues and develop contingency plans to tackle them efficiently. By identifying problems early on and providing viable solutions, I can alleviate stress for the executive and maintain a smooth workflow, even in the face of challenges."
Build a support network
Martina told us, "Supporting executives in busy workplaces requires teamwork. I've built a strong support network by fostering positive relationships with colleagues, both within and outside the organisation. Collaborating and leveraging the expertise of others enables me to provide comprehensive assistance, ultimately benefiting the executive and enhancing their effectiveness."
Be adaptable and flexible
Dan says, "Being a PA or EA for a busy executive can be unpredictable, and it's crucial to be adaptable and flexible. I embrace change with positivity, adjusting my plans and strategies accordingly. By remaining agile and open to new approaches, I can support executives effectively, even in rapidly changing circumstances."
Don’t neglect yourself
Hannah shared, "Maintaining a healthy work-life balance is vital for both personal well-being and supporting executives. I prioritise self-care, whether it's taking short breaks during the day, going for a quick walk along the South Bank at lunchtime, or engaging in hobbies outside of work. By nurturing my own well-being, I can bring a refreshed and focused approach to my role as a PA."
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