Temporary German Customer Service Advisor

  • Job Reference: GSGCS2018
  • Date Posted: 4 October 2018
  • Recruiter: Love Success plc
  • Location: London
  • Salary: £10.00 to £12.00 Per Hour
  • Sector: Call Centre / Customer Service
  • Job Type: Temporary
  • Duration: 2-3 Months
  • Work Hours: Full Time

Job Description

Are you fluent in German (written and verbal)?

Our client, a Market Research company based in Westminster, is seeking a German-speaking individual to join their Customer Service team for a period of 2-3 months.

You will be required to communicate via online chat, social media, and email with customers. This role is 90% written-based, however you may need to communicate verbally with some customers if the issue can't be resolved via the online platform.

This is a temporary role to start immediately, working 30 hours per week and paying up to £12 per hour.

The main duties will include:

  • Log incidents that customers have flagged.
  • Resolve complaints by replying via online platforms.
  • Provide a friendly and helpful service.
  • Update internal database on surveys, complaints etc.
  • Translate and proofread texts from German to English and English and German.

If you feel you are suitable, please apply or email your CV directly to Georgiasharman@lovesuccess.co.uk.