Supply & Demand Associate Manager

  • Job Reference: GSSD01
  • Date Posted: 8 January 2018
  • Recruiter: Love Success plc
  • Location: London
  • Salary: £160 to £180 Per Day
  • Sector: Recruitment
  • Job Type: Contract
  • Duration: 6 months
  • Work Hours: Full Time

Job Description

This is an exciting opportunity for an experienced individual to join an established Management Consultancy for a period of 6 months.

The main purpose of the role is to play a key role in the effective execution and monitoring of scheduling and supply/demand processes across one or more resource pools, proactively addressing supply/demand gaps and imbalance and working with a team of career advisors and other resource pool teams to deliver people to the account teams.

Main responsibilities:

  • Supply/Demand Balancing
    • Understand the talent supply landscape of the resource pool and underlying implications.
    • Ensure supply and demand is balanced across resource pool, making recommendations on necessary actions and creating talent supply plans / sourcing strategies that identify multiple sourcing channels for cost optimisation.
    • Collaborate with Field HR and business leadership to identify staffing options or bench management actions for excess supply.
    • Increase skills specialisation of our people through repeat assignments and targeted training to meet demands of our business.
    • Serve as escalation point for all supply/demand imbalance and staffing issues across assigned resource pool.
  • Demand Fulfilment
    • Accountable for ensuring demand fulfilment, collaborating with accounts to understand current and future demand and coordinating fulfilment across resource pools.
    • Collaborate across the team and drive actions needed to ensure that overdue demand metrics are on track.
    • Act as interlock to other entity Associate Managers to inform on current demand and supply challenges and anticipated outlook.
  • Resource Forecasting & Planning
    • Collaborate with account leadership and/or DtE interlocks to understand financial outlook and future demand, including skills requirements, onshore/offshore mix, pyramid mix, and career track.
    • Attend New Business meetings or other relevant leadership opportunity discussions to gain advance insight of sales pipeline and follow up on and plan for likely skills requirements.
    • Work with RF&P team to submit accurate demand and supply forecasts into IFS and the SDWB.
  • Recruitment
    • Collaborate with recruitment to manage open requisitions and oversee fulfilment of the recruitment plan.
    • Plan for the effective utilisation of new joiners.
  • Productivity
    • Own all metrics related to people productivity and utilization including current and forecast chargeability
    • Drive top-down chargeability analysis and discuss results with leadership, making recommendations on required actions.
  • Stakeholder Management
    • Collaborate with leadership to discuss key supply/demand activities, escalating issues such as roll-offs, increasing bench, or chargeability issues, and making recommendations.
  • Team Management
    • Manage team of TSC career advisors, prioritising day-to-day responsibilities and providing coaching and development as the TSC team evolve towards a stronger focus on our employees' career experience.
    • Contribute to a positive work environment and facilitate team work and process integration across the team.

    What skills & experience are we looking for?

  • Demonstrated work experience in an HR, finance, account management, or business operations capacity.
  • Knowledge of supply/demand management and resource management processes / policies or other relevant experience.
  • Excellent knowledge of operations and business strategy.
  • Strong influencing/negotiation and conflict management skills.
  • Proven ability to build and sustain collaborative relationships at all levels of an organisation.
  • Strong communication and negotiation skills.
  • Ability to handle sensitive and confidential situations.
  • Strong team management skills, with a proven ability to coach and develop team members.
  • Excellent organisational skills, focusing on quality, processes, and results.