School Attendance Officer

• School Attendance Officer
• Full-time contract - £14 per hour
• 1-year fixed contract until July 2025 - Potential for permanent
• East London
• Secondary school (Academy)

Love Success is currently working with an outstanding secondary academy to hire a school attendance officer for a fixed term one-year contract which may result in a permanent role.

MAIN PURPOSE OF THE JOB

1. To collate information and maintain the student attendance records.
2. To be responsible for the implementation and operation of the computerised attendance and registration data systems, including Truancy Call, the Bromcom system and the production of attendance data.
3. To organise the Attendance Surgery, meeting students individually.
4. To provide attendance administrative support and supervise the Admin Assistant (Attendance), ensuring that records are up to date and accurate.
5. To arrange meetings with parents and pupils on Progress Day.
6. To monitor and analyse attendance data and report on trends.
7. To work in co-operation with other relevant staff e.g. SLT, Data Examinations & Assessment Manager & Officer, IT Network Manager, Attendance & Welfare Advisor (AWA) - home visits, Careers support services, etc. as necessary.
8. To deal with internal and external queries in an efficient and effective manner.
9. Flexibility to meet rapidly changing priorities.

DUTIES & RESPONSIBILITIES

Main duties and responsibilities are indicated here. Other duties of an appropriate level and nature will also be required.

1. Responsibility for maintenance of the electronic registration system, including:

• Highlighting system faults to the Network Manager.
• Keeping the electronic registration system running accurately, liaising with the Bromcom system helpdesk when necessary to correct faults and resolve problems, and briefing the Network Manager on the outcome and whether any issues remain outstanding.
• Providing staff training on the electronic registration system.

1. Responsible for the supervision of any Admin Assistants (Attendance) and for ensuring the accuracy of their work.
2. Responsible for organising the Attendance Surgery, and meeting students individually.
3. Responsible for the production of attendance data as necessary:

• Providing attendance and registration data reports and information, as requested, by the SLT, Form Tutors, Heads of Year, Teaching Staff and the AWA.
• Using an e-portal to access student timetables and contact details.
• Following up on unexplained absences by phone call or letter on a daily basis.
• Working with the Education Social Workers to provide outside agencies (e.g. LBTH, DCSF, etc) with accurate statistics and returns as and when necessary.

1. Responsible for arranging meetings with parents and pupils on Progress Day.
2. Provision of attendance administration, including:

• Using information technology and word processing equipment to create and maintain computer systems relating to pupil data and any other information system.
• Working closely with designated Year Group(s)/Form Tutors on pupils' attendance. Making telephone calls, arranging appointments and sending letters as required.
• Inputting and manipulating a variety of data on databases, e.g. Truancy Call, as required.
• Checking the am and pm registers on a daily basis and chasing up any that are not marked.
• Recording lateness and reasons for absence in the Bromcom system; updating records with information received from Form Tutors and Heads of Year.
• Liaising with the Network Manager/Data Examinations & Assessment Manager & Officer in order to ensure that the teaching groups remain accurate and are kept up to date.
• Organising appointments by telephone/letter.
• Inputting attendance data from manual registration copies.

Responsibility for monitoring whole academy student attendance and observing trends, analysing

1. Student absence data on relevant year groups.
2. General

• To prepare meeting agendas and take minutes, notes of key discussions and action points and distribute, as required.
• To be a flexible member of the Administration Team, covering colleagues' duties as required.
• Attend Team and Staff Meetings as required.
• To undertake appropriate personal training.

Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. Whether you're a candidate seeking Personal Assistant roles in London or an employer looking to hire administrative and office support staff, our agency provides high-quality recruitment services tailored to your needs.

At Love Success, we champion diversity, equity, and inclusion, embedding these values into every aspect of our operations. Our unwavering commitment to these principles is evident in our recruitment practices and our comprehensive training and development programs. We partner with organisations that share our dedication to fostering diverse and inclusive workplaces, where individuals can be their true selves in the workplace. Together, we strive to promote equality and create opportunities for all.

Love Success is proud to serve as an Employment Agency for this vacancy.