IT Support Officer - Major Charity

  • Job Reference: JK/ IT
  • Date Posted: 17 March 2020
  • Recruiter: Love Success plc
  • Location: City of London, London
  • Salary: £26,000 to £32,000
  • Sector: IT
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

IT Support Officer

£28,000 - £32,000 + excellent benefits

City-based

A major charity is looking for an IT support officer to join their busy team that supports and maintains the IT systems and provides efficient desktop support to all users. You will deal with a broad range of queries from how to set up an email account to advanced system diagnostics, along with enhancing and developing the IT provisions within the business.

You will help manage the SLA-based helpdesk system, work on Windows Operating systems Windows 10 and Server 2012/16 and act as the main point of contact for any IT-related issue at the charity.

The ideal candidate will have relevant experience in 1st and 2nd line support and ideally have experience with IP telephone systems and Veeam and VMware applications.

 

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