This is an outstanding career opportunity for someone looking to continue their career in 1st Line Support / Helpdesk Operative.
Location: City of London / Liverpool Street Station
Salary: £20,000 - £24,000 (depending on experience)
Looking for someone who can start ASAP.
Must have proven experience in a similar role.
- Resolving issues over the phone, troubleshooting software issues.
- Logging engineer calls and ensuring SLAs are met.
- Verifying tickets.
- Raising queries with third-party service supplies.