I.T 1st Line Support - Customer Service Executive

  • Job Reference: GCPERM1
  • Date Posted: 1 June 2018
  • Recruiter: Love Success plc
  • Location: London
  • Salary: £20,000 to £24,000
  • Sector: IT
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

This is an outstanding career opportunity for someone looking to continue their career in 1st Line Support / Helpdesk Operative.

Location: City of London / Liverpool Street Station

Salary: £20,000 - £24,000 (depending on experience)

Looking for someone who can start ASAP.

Must have proven experience in a similar role.

Job Description:

  • Resolving issues over the phone, troubleshooting software issues.
  • Logging engineer calls and ensuring SLAs are met.
  • Verifying tickets.
  • Raising queries with third-party service supplies.