Customer Services - Charity

  • Job Reference: JK/Charity
  • Date Posted: 9 May 2018
  • Recruiter: Love Success plc
  • Location: City of London, London
  • Salary: £30,000
  • Bonus/Benefits: Excellent benefits and bonus
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Grants Advisor

Charity

West End

Temp to permanent - £30,000

Our client is a well-respected charity in the military sector. They require an experience Customer Services or grants assist to join a busy team. Your role will be to help members of the public in getting assistance with a variety of problems such as benefits, housing, and medical, and pointing them to the relevant internal stakeholder. This is a role that does involve data entry and high levels of communication, therefore you should have excellent attention to detail and must be confident liaising at senior level.

Patience and troubleshooting are integral to this role, therefore you will be able to demonstrate examples of using this in a former employment.

You must be keen to work in the charity sector and have an empathy for customers that is genuine.