Customer Service Agents Needed Now

  • Job Reference: CL -CS17
  • Date Posted: 27 July 2017
  • Recruiter: Love Success
  • Location: Chelmsford, Essex
  • Salary: £100 Per Day
  • Sector: Call Centre / Customer Service
  • Job Type: Contract
  • Work Hours: Full Time
  • Contact: LS Jobs Team
  • Email: info@lovesuccess.co.uk
  • Telephone: 020 7870 7177

Job Description

We have an exciting opportunity to work in a large and renowned global e-commerce organisation. Your job will be to build and maintain relationships with clients, encouraging existing users to trial a new service, and gathering their feedback. So if you are dedicated, experienced, and customer-focused, please APPLY NOW. 

Key Activities / Accountabilities

• Outreaching to existing clients to gain feedback and encourage early adoption of a new product.

• Assisting the Customer Service team in offering first-line support to customers, retail partners, and carrier partners via telephone, email, live chat, and social media.

• Working with the team to constantly improve the service and product.

What we are looking for

• Exceptional communication skills

• High energy with confident customer service skills

• Ability to think outside the box and problem solve

• Background in Customer Service or Account Management (although not essential)

• Proficient IT literacy

• Passion for quality and excellent attention to detail

• A champion for the brand and customers

 

This is a temporary booking for an initial 6-month rolling period. If you are available IMMEDIATELY, please apply ASAP!

Please do not apply if you have a notice period.