Credit Controller

  • Job Reference: CLOCT
  • Date Posted: 26 October 2017
  • Recruiter: Love Success plc
  • Location: Manchester, Greater Manchester
  • Salary: £12.00 to £13.00 Per Hour
  • Sector: Accounts
  • Job Type: Contract
  • Duration: 6 months
  • Work Hours: Full Time

Job Description

Who is our client? We are currently recruiting for a Temporary Collections Controller for the World's largest payment processing business based in Central Manchester. You will be part of a large and growing team and assist in recovering debt from their clients.

What role will you have done before

  • Credit Control
  • Payments Collections
  • Collections Advisor
  • Collections Administrator

What do I need to have to be successful in this role?

  • Proficient in MS Office, especially Excel.
  • Experience in reconciling bank entries and financial entries.
  • Working knowledge of payment systems would be an advantage.

You must be available ASAP!

What will I be doing?

The involves taking responsibility for the end-to-end process of altering customer account details, dealing with inbound customer contact, issuing correspondence to customers, and resolving queries.

  • To defer settlements for merchants who are in scope for the migration project.
  • To investigate, resolve, and apply merchant debt items to the client's sales ledger for debt items.
  • To take inbound telephone calls from merchants whom have had their settlements deferred and resolve queries.
  • Where deferred settlements are held in suspense, to ensure that they are allocated accordingly against overdue debt accounts.
  • To process manual payments of surplus funds to affected customers.
  • To amend the client's systems to reflect the receipt of SEPD Direct Debit Instruction mandates.
  • To track work progress and productivity and report such information to management when required.
  • Detailed investigation, reporting, and rectification of erroneous entries and rejected payments/transactions.
  • To work with Operational Finance (predominantly Reconciliations) in order to identify and allocate rejected transactions.
  • Prioritise workload effectively throughout the day to ensure all SLAs are adhered to and that the allocation of debt is expedited in order to enhance the manual collection process.
  • Work as part of the team to ensure daily objectives are met.
  • Continually look for way of improving efficiency, providing potential solutions, and following through to implementation.
  • Ad hoc tasks as requested by management.

This role is an immediate start, so please only apply if you are available immediately!