Bilingual Customer Service Agents

  • Job Reference: LJ2509
  • Date Posted: 25 September 2018
  • Recruiter: Love Success plc
  • Location: London
  • Salary: £9.00 to £11.00 Per Hour
  • Bonus/Benefits: holiday pay
  • Sector: Call Centre / Customer Service
  • Job Type: Temporary
  • Duration: 12 weeks
  • Work Hours: Full Time

Job Description

Are you looking for a new opportunity? Are you fluent in German or Dutch?

If this sounds like you, please read on…

Our client is an international customer services and telesales agent seeking customer service candidates who are fluent in either German or Dutch to join their growing team for a 12-week temporary position. You need to have a passion for delivering exceptional customer service and the ability to build a strong rapport.

Our client is looking for someone who has a strong ability to drive up sales within a call centre environment, with an unflappable nature when working in a fast-paced team environment. High attention to detail is a must, as well as previous experience within a customer service role utilising German or Dutch language skills.

Key Responsibilities Include:

  • Answering inbound customer queries via multiple platforms.
  • Obtaining correct customer details and updating information accurately.
  • Handling customer complaints and resolving them within a timely manner.
  • Generating sales from inbound customer calls.
  • Ensuring callbacks for customers are scheduled and made.

You must be able to start immediately and must be fluent in either German or Dutch. Please do not apply if neither apply.