Admin Assistant

  • Job Reference: 2017-1406/SM
  • Date Posted: 14 June 2017
  • Recruiter: Love Success plc
  • Location: West London, London
  • Salary: £19,000 to £20,000
  • Sector: Administrator/ Office Assistant/ Data Entry
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Administration Assistant

£20,000 plus benefits

West London

We are recruiting for a fantastic role within a vibrant, fun but busy office environment working for an online brand that specialises in the sale of designer fashion brands! The role requires a passionate, self-motivated, and highly ambitious individual to provide strong administrative support to a wider team. Its essential that you have strong Excel skills and a clear, friendly, professional telephone manner.

Main Responsibilities:

  • Assisting the team with all administration for the category.
  • Taking responsibility for all relevant paperwork and assets confirmation, ensuring that they arrive in the business as agreed.
  • Identifying and resolving any issues with the samples and stock lists.
  • Keeping the campaign schedule continuously up to date.
  • Checking sale quality before they go live, and checking that pricing, product description, and banners are correct.
  • Ensuring a well-organized handover of the campaign to the logistics team for the production post-sale process.
  • Continually update all relevant stakeholders of any changes to the information/ timescales.
  • If there are issues, take ownership of these, inform the Buyer or Senior BA in a timely manner, and work out a strategy for their resolution with the Buyer and any other relevant stakeholder.
  • Escalate any issues that cannot be resolved directly to either the Buyer or the Senior BA.
  • Produce accurate and timely administration to ensure that the sales process is completed to the highest standards and meets or exceeds the quality standards for the organisation.
  • Challenge the status quo and look for ways to improve our offering and your personal contribution to that.
  • Report to the Head of the Department on a continuous basis.
  • Attend a weekly meeting with your assigned Buyers.
  • Attend a weekly one-to-one catch-up meeting with your line manager.

Desired Skills and Experience:

  • A relevant degree is desirable, but not essential.
  • 1 year' proven administration experience, ideally within a fashion or e-commerce environment, desired but not essential

Professional Skills:

  • Excellent attention to detail
  • Excellent organisation skills and initiative
  • Excellent communication skills, both written and oral
  • Advanced working knowledge of Microsoft Office, with particular Excel skills
  • MUST be intermediate to advanced in the use of Excel - including v-lookups and formulas (candidates will be tested)
  • High attention to detail
  • Capacity to deal with ambiguity within a complex environment
  • Good presentation skills
  • Strong communication skills with a good command of English